General Information

Registration Fee

Until March 15, 2020 $895.00 plus 13% HST = $1,011.35
After March 15, 2020 $995.00 plus 13% HST = $1,124.35

The registration fee includes admittance to the keynote sessions, your selected concurrent sessions, your selected facility tour, two receptions (complimentary finger foods and cash bar), two continental breakfasts, four refreshment breaks, and two lunches. All fees are in Canadian dollars. Delegates will be required to choose their concurrent sessions at time of registration so please review the entire program before making your selections.   To register, please visit

Host Hotel, Guestroom Accommodation, Parking

All sessions, except for the facility tours and receptions, will take place at the Westin Harbour Castle Hotel, 1 Harbour Square, Toronto, Ontario. A limited number of guestrooms have been reserved at the special rate of $229.00 plus applicable taxes, for single/double occupancy. The room types available are one king bed or two double beds. To reserve your room, phone 1-888-627-8559, quote group name: ORFA and then quote group code: OR2680. The room rate is valid from Friday, June 5 to Wednesday, June 10, 2020. The guestroom reservation deadline is Thursday, May 7, 2020. Parking at the hotel is available at $50.00 per night. There are parking lots close to the hotel that have varying ranges of daily and overnight fees, depending on the day.


The city of Toronto is serviced by two airports: Toronto Pearson International Airport and Billy Bishop Toronto City Airport . Toronto Pearson International Airport is located approximately 25 kilometres (1-hour drive) from the Westin Harbour Castle Hotel. The one-way cost of airport transfer services such as limo, taxi, rideshare ranges from about $50.00 to $120.00. The Union Pearson Express ( is an airport rail link running between Union Station in downtown Toronto (Bay Street and Front Street) and Toronto Pearson International Airport. Union Station is located about 950 metres (15-minute walk south along Bay Street, 8-minute drive) from the Westin Harbour Castle Hotel. Billy Bishop Toronto City Airport is located approximately 3 kilometres (10-minute drive) from the hotel. The one-way taxi/rideshare cost is about $15.00 to $20.00 to the hotel.

Special Needs

If you have special dietary requirements and/or have accessibility needs, please specify them on the registration form and we will do our best to provide the appropriate assistance. All meeting rooms are wheelchair accessible.

Cancellations, Refunds, Delegate Substitution

The ORFA will provide a complete refund of fees, less $200.00, provided written notification of cancellation is emailed to by no later than Friday, May 1, 2020. No refunds will be issued after this date. However, a substitute delegate is welcome to attend if notification of the change is emailed to Please note that every effort has been made to confirm all details of the 2020 FORUM. However, the ORFA reserves the right to change session dates, session times, session content, speakers, and facility tours, as maybe required. There will be no refund of fees should such changes be made.

Need Assistance? Questions?

Please contact the ORFA at or telephone 416 426 7062.

City of Toronto Tourism

Welcoming over 43 million visitors annually, Toronto is the leading tourism destination in Canada. This bold, dynamic city offers superb attractions, music and events backed by the best convention and sports facilities in Canada. See Toronto Now