Building Operations and Maintenance

This course provides an introduction to the fundamental principles and techniques associated with practical maintenance applications in recreation facilities. This course sets the foundation for both the staff member conducting the tasks and those who supervise or manage these individuals by reviewing what is expected of today’s facility maintainer. The course starts with supporting internal health and safety policies and by reinforcing that all recreation facility frontline staff are unofficial community ambassadors and customer service specialists and that their actions are vital to creating an enjoyable, safe recreation experience. The focus then shifts to legislative responsibilities that control public facility upkeep. The lapse of legal obligations and what repercussions can be expected to all workplace parties is reinforced. It’s the simple things such as never using hot water on a waxed floor or adding a small amount of dishwasher liquid when cleaning windows that can save significant maintenance and staffing costs. Understanding why choosing chemicals with viricide and/or biocide will help control mould and bacteria growth while not destroying fixture finishes is core to operational success. Saving on janitorial supplies can be as simple as understanding the importance of chemical proportion and regularly switching of cleaning products. While detail record keeping is the best legal defence a facility can have.

Topics include:

    • Understanding the importance of proper building maintenance and upkeep
    • Being in the public eye – working safely and efficiently in a recreation facility includes having a positive appearance and attitude – customer service is an important part of maintenance and housekeeping
    • Knowing what legislation guides Ontario’s recreation facilities in being obligated to provide safe and healthy buildings
    • What are the current building maintenance standards and what issues are currently impacting our industry
    • How today’s facilities must be labelled to ensure worker and user safety
    • Keeping workers safe is a clearly set legislative responsibility – understanding the safety relationship between the employer and worker will be explored while clearly identifying that the creation and maintaining of a safety culture requires all facility staff to play a role
    • Understanding that building safety under the Fire Code, Electrical Code, Operating Engineer Regulation, Health Protection Promotion Acts 565 and 428 for public pools and spas requires that all facility staff and users understand and practice facility emergency preparedness. Facility staff must understand that ensuring fire safety equipment and evacuation routes must be in place, clear and used
    • Reviewing the benefits of commonly used housekeeping and building maintenance programs
    • Hands-on demonstrations from leading janitorial supply companies of how to efficiently use and maintain standard housekeeping equipment and what is new in the marketplace

Upcoming events

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