Results oriented strategic senior marketing professional with over 20 years of sales, brand management and global experience. Highly driven, dynamic & motivating leader; creative problem solver with strong analytical background; highly effective relationship builder, with experience in B2B & B2C multi-stakeholder environments (global, regional, corporate, regulated, and non-profit); experienced team leader, highly outgoing and passionate. Proven ability to manage budgets/P&L and lead, innovate, and identify programs, products and services which effectively meet customer needs across private, public & non-profit environments.
Stephanie Resendes, Underwriting Specialist, Casualty & Cyber, joined Frank Cowan Company in 2010. Stephanie has 15 years’ experience in the insurance industry, having held the positions of Technical Services Associate, Commercial Account Manager, as well as various roles in an underwriting capacity including Senior Casualty Underwriter. As one of Frank Cowan Company’s Cyber Specialist, Stephanie’s expertise and primary focus is on the emerging trend of Cyber Liability Insurance. Stephanie holds a CIP designation from The Insurance Institute of Canada and the CRM designation from Global Risk Management Institute, Inc. and is licenced as a Registered Insurance Broker in Ontario (RIBO).
Jude Kelly is a Communications/Public Education Officer with the Office of the Fire Marshal and Emergency Management with more than two decades of experience in communications, media relations, marketing and public education. Along with emergency management, his other passions include music and DJing.
An optimistic and energetic leader, who thrives best when leading and implementing complex, multi-million transformation initiatives that modernize the way government delivers services.
Natural collaborator who builds strong relationships across teams/ministries and with stakeholders to seek input and expert-advice which minimize surprises and maximizes outcomes.
Terry has been in the business of recreation for over 30 years having experience at all levels of operations and management. In his role at the ORFA, Terry works with experts in the fields of ice and refrigeration, aquatics, buildings and grounds, and management to help identify, document and disseminate the latest information on recreation facility-related industry best practices. Terry develops leading-edge education and training sessions and teaches in a number of ORFA professional development courses. He has been an invited speaker at many recreation industry events across Canada and the United States. Terry holds both the Certified Recreation Facility Professional, and the NHL-recognized Certified Ice Technician professional designations.