Ian Andresen, CIT, CBT, RRFS
Facility Maintenance, City of Kawartha Lakes
Share some of your most memorable career-related experiences
There are many moments to look back upon and smile. Always, there is meeting influential people in the industry and rubbing elbows with our Canadian shining sports stars – Scott Moir, Tessa Virtue, Kurt Browning, Patrick Chan, Darryl Sittler, to name a few. Preparing the facility for their use and having them appreciate your efforts fills me with a sense of pride.
Obtaining my ORFA designations: CIT, CBT, RRFS, RRFO for which I worked diligently and paid for personally to advance my knowledge base and qualifications. I feel it brings awareness to the importance of continuing education.
Moving from a small single-pad arena with out-dated infrastructure and limited emphasis on recreation, to a double-pad, multi-purpose sports facility with high-tech systems and a progressive approach to Customer service and citizen/staff involvement has re-ignited my passion for Recreation after over 20 years in the business.
I have been recognized on the street over 100km away from my place of employment and told that “Your ice is the best in the county”! It proves to me that the courses I have taken and the time that I have spent on the details are making a difference to the customers and users of the facilities where I have worked.
What would you describe as some of the most significant workplace and/or industry challenges you have faced over the past 5 years?
How has your involvement with ORFA affected your career?
My ORFA experience has helped me to expand my outlook and increase my value with reference to my job. Taking the CIT courses, for example, has made ice-resurfacing more than just ‘fill up and flood’. I was taught how to make ice, how to maintain it and all of the “whys?” in between. ORFA has illustrated how my responsibilities and obligations extend beyond the job and has helped me become a true professional and ambassador for the entire industry. I feel that has been the reason for my recent promotion to a bigger and more vibrant facility.
I am looking forward to the future. I already have the next 5 years of ORFA courses planned for myself which I cannot wait to begin. I am excited for the new technology that is coming our way. I am ready for the changes in demographics and what it will mean for us as Operators and for our facilities. This is truly the best profession out there in my opinion and I am really blessed to be able to be part of it.