Upcoming Events

Industry Leadership Statement

The ORFA continues to explore different training delivery options for member access. In 2024, training will be available in either an in-person, in-class format or online with instructor led or self-study options. Over the past 2-years, the ORFA has invested significantly in both a Spring and Fall Professional Development event that allowed for blended in-class and virtual training. This format was an experiment that did not generate the expected return on investment as virtual registrations often exceeded in-class participation. The data has been evaluated and a decision to provide the same three training delivery options but with a slightly different format for 2024. There is no planned Spring or Fall professional development event in 2024 but the following calendar of events will offer a variety of different formats, locations, and dates to meet the diverse training needs of our membership.

Upcoming events

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    Safe Ice Resurfacer Operator (OLSS)


    The online course is self-study, and must be completed in 30 days from enrollment date. Participants will receive a confirmation email that they have been enrolled in the online course. The session was previously delivered as a one day classroom event, and depending on online learning skills, individuals may anticipate a 8-10 hour total session duration.

    The ORFA strives to provide its members access to timely recreation facilities operations/management information, regardless of geography. In addition to classroom-based learning events, and webinars, the ORFA continues to develop new online learning courses for its members’ benefit. 

    The Safe Ice Resurfacer Operator (SIRO) training course is considered  a basic introduction to the known risks and hazards associated with operating a mechanical piece of heavy equipment. The presented information is key to ensuring every new operator starts their career with a strong foundation of industry and manufacturer best practices. The training platform includes web based presentation that is supported by manufacturer equipment related operational safety materials and medias. Participants must complete a workplace specific passport to help supervisory staff prove that they have provided positive initial training. 

    Topics include:

    • History of ice resurfacers
    • Occupational Health & Safety Overview
    • Operational Safety Best Practices
    • Sample Policies and Operating Procedures Guidelines
    • Fuel Types-Gasoline-Propane-Natural Gas Safety 
    • Escaping Gas Risks
    • Fire and Explosion Risks and Hazards
    • Toxic Indoor Air Risks and Hazards
    • Circle Checking Best Practices
    • Water Systems Risks and Hazards
    • Safety Benefit of Scheduled Equipment Maintenance

    The course includes interactive quizzes and a final online assessment that with successful completion will lead to an ORFA recognized certificate of successful completion.

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    Safe Arena Refrigeration Plant Owner/Operator (OLSS)


    The online course is self-study, and must be completed in 30 days from enrollment date. Participants will receive a confirmation email that they have been enrolled in the online course. The session was previously delivered as a one day classroom event, and depending on online learning skills, individuals may anticipate a 7-8 hour total session duration.

    The ORFA strives to provide its members access to timely recreation facilities operations/management information, regardless of geography. In addition to classroom-based learning events, and webinars, the ORFA continues to develop new online learning courses for its members’ benefit. 

    The SARPO course is designed to assist arena owners in confirming that facility staff who have been given the privilege to enter the registered plant room and have limited responsibilities in the actual operation and maintenance of the plants equipment are provided with a strong foundation relating to the risks and hazards associated with these environments.  In addition, plant owners will benefit from understanding the roles, responsibilities and regulatory responsibilities associated with the Operating Engineers Regulation.

    Topics include:

    • Legislation and operational best practices
    • Registered refrigeration plant operator competency
    • Registered refrigeration plant Daily operations best practices
    • Equipment identification
    • Safety device design and limitations
    • Cycle of refrigeration
    • Risks and hazards of primary and secondary refrigerants
    • Recordkeeping
    • Benefits of a quality maintenance program

    The course includes interactive quizzes and a final online assessment that with successful completion will lead to an ORFA recognized certificate of successful completion.

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    Recreation Facility Cleaning, Disinfection and Sanitizing Principles (OLSS)


    The online course is self-study, and must be completed in 30 days from enrollment date. Participants will receive a confirmation email that they have been enrolled in the online course. The session was previously delivered as a one day classroom event, and depending on online learning skills, individuals may anticipate a 3-4 hour total session duration.

    The ORFA strives to provide its members access to timely recreation facilities operations/management information, regardless of geography. In addition to classroom-based learning events, and webinars, the ORFA continues to develop new online learning courses for its members’ benefit.

    This training session introduces recreation staff to basic cleaning and disinfection principles for public facilities. This online training is designed to assist current operations in proving that all staff understand the new standards and best practices for both worker and public safety.

    Participants will learn:

    1. Public Facility Regulatory Cleaning Obligations
    2. Their Expected Role and Responsibilities as Facility Cleaner
    3. Basic Cleaning Terms
    4. Cleaning Chemistry 101
    5. Body Fluid Management
    6. The Principles of How to Effectively Clean a Recreation Facility 
    7. Cleaner Risks, Hazards and Ergonomics
    8. Advanced Tools of the Trade

    The course includes interactive quizzes and a final online assessment that with successful completion will lead to an ORFA recognized certificate of successful completion.

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    Legal Awareness I - Supervising in a Recreation Environment (OLSS)


    This online self-study (OLSS) course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    Legal Awareness I - Supervising in a Recreation Environment I is a core requirement to all ORFA professional accreditations. We are pleased to make this time-tested training program available in an online self-study format that allows registrants to work through the information at their own pace and schedule over a 30-day period.

    The Occupational Health and Safety Act (OHSA) requires that all workers and supervisors understand and comply with all regulations, directives and best practices associated with their specific work environment. The ORFA Legal Awareness training course builds on the mandatory Ministry of Labour, Immigration, Training and Skills Development on-line self-study course for workers and supervisors specific to a recreation work environment. The basic requirement of OHSA remains unchanged; only "competent persons" are allowed to take care and control of a workplace or supervise other persons at work. The OHSA is clear on how competency is defined:

    • Be qualified because of their knowledge, training, and experience to organize the work and supervise safe performance.
    • Be familiar with the Act, Regulations, Policies and Procedures that apply to the work.
    • Have knowledge of any potential or actual danger or hazard to health and safety in the workplace.

    What has changed is that competency is merely the first step towards proving qualifications associated with the work. Qualification is a much higher standard that can only be met by obtaining ongoing professional development that is balanced with proven experience. Legal Awareness I is an in-depth review of the Occupational Health and Safety Act and other associated recreation regulatory responsibilities. This information forms a strong foundation for all recreation professionals to apply in their day-to-day responsibilities. Once complete, it is strongly recommended that Legal Awareness II be attended as it focuses on the other regulations and policies and procedures that are considered standard within our industry.

    Who should attend?

    Workers who are required to work alone in their workplaces are considered supervisors under the OHSA or workers whose job description identifies them as a lead hand, supervisor, or manager.

    Workplace-Specific Training

    A reminder to employers or facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    This course is worth 14 professional development credits towards recertification of any ORFA professional designation

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    Legal Awareness II - Managing in a Recreation Environment (OLSS)


    This online self-study (OLSS) course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    This training course is considered essential professional development for any recreation staff member with managerial or supervisory responsibilities in a recreation setting. The increase in health and safety responsibility being adopted by every Canadian workplace is merely a gateway to the many other similar regulatory and legislative responsibilities in our industry. No two recreation departments are designed the same. This course explores the diverse, and at times, overlapping legal obligations associated with recreation programs, services and infrastructure. Each operation must be carefully and individually analyzed to determine regulatory responsibility so that policy and procedures can be designed to both reflect legal obligations and industry best practices. This training session is designed as a check and balance to known regulated responsibilities based on member experiences over decades of operations. It will provide participants with sufficient knowledge to know when additional research is required or if outside professional support to better understand and meet compliance so that the operations risk of accountability is reduced. One of the most important skills of all senior recreation administrative staff is one of information broker to other internal administrative staff so that sound operational decisions can be made. Understanding that not knowing any legal responsibility should operational conduct or lack there of, be called into question legally is not a legal defence.

    Topics include:

    • An in-depth review of the Canadian legal system
      • The anatomy of a lawsuit
      • Understanding personal accountability at work
    • The law as it relates to standard recreation facility operations
      • Standard operational requirements
      • Employment law
    • The Codes, Acts and Regulation Landscape
      • Policy and procedures development and application
      • The role of industry best practice
    • Documentation Management
      • Proving operational competency
      • The art of record keeping
      • The benefits of asset management
      • Meeting emergency management requirements
    • Designing staffs competency pathway through professional development, certification and workplace specific training
      • How to get the people you need with the right skills, at no cost
      • What must be done once you find these people
    • Creating and applying proven risk avoidance strategies
      • Designing operational tools that meet or exceed industry standards

    Participants will leave with a renewed sense of importance of legislative compliance and an industry standard tool box of information that will play a significant role in helping maintain a safe work and play environment.

    This course is worth 14 professional development credits towards recertification of any ORFA professional designation

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    Basic Arena Refrigeration (BAR) (OLSS)


    This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    The ORFA Basic Arena Refrigeration course is considered the minimum industry-recognized standard for ice arena facility personnel and is now available in an on-line self-directed format. The Occupational Health and Safety Act demands that those who conduct work in these environments be “competent” while the Operating Engineers Regulation requires that all who have “privilege to enter a registered refrigeration plant room” be qualified. Such qualification and competency require a strong foundation of all regulatory obligations to be met followed by an introduction to the principles and fundamentals of the theory of refrigeration and concluding with a risk and hazard assessment overview of a typical refrigeration plant room. This is accomplished by completing Part One of the training, the Safe Arena Refrigeration Operator (SARPO).

    Once the legislative requirements and theoretical overview is complete participants will move on to understand that the refrigeration process operates on scientific principles that are applied to practical mechanical processes in Part Two. Students will be introduced to the different types of ice arena refrigeration plant designs and key pieces of equipment required to safely transfer heat plus the role of safety devices during this transfer. In addition, participants will be able to identify the types and the amounts, as well as the storage and disposal of refrigerants and lubricants.

    Emphasis is placed on the need for worker safety which depends on the proper use of personal protective equipment from all noxious gases and/or refrigerants stored on site. Operator and public safety further rely on the operator’s ability to monitor plant conditions, liquid levels, pressures and temperatures and take appropriate action under the circumstance. Hazards of electricity, temperature and pressures are introduced so that plant monitors can recognize the importance of plant piping markings so not to touch these delivery mechanisms, not to place hands or feet near pumps or motors or make unqualified plant adjustments. Monitors must understand the need to conduct regular plant checks and the importance of recording these activities in the official plant log. Course participants will gain an appreciation for the proper use of plant room ventilation and the role of the refrigeration safety devices and alarm systems. Once this knowledge has been obtained, participants will clearly understand the importance of their role during plant room emergencies and the need to embrace and practice evacuation plans for both worker and general public safety.

    Of further benefit would be a guided tour of a refrigeration plant room under the leadership of a competent plant operator for an orientation of a registered refrigeration plant room and review the plant operational and training manuals.

    Topics include:

    • Refrigeration Theoretical and Practical Factors
    • Refrigeration Codes, Regulations and Acts
    • Ice Rink Refrigeration Equipment, Controls and Safety Devices
    • Ice Rink Refrigeration Plant Safe Operations and Maintenance
    • Refrigeration Emerging Technologies and Energy Management

    Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    Ice Maintenance and Equipment Operations (OLSS)


    This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    Recommended Prerequisites: Participants that have completed a) Basic Arena Refrigeration or the Advanced Refrigeration Facility Operator course; b) and the Ice Making and Painting Technologies course; and c) have two years of practical artificial ice knowledge with some ice resurfacer operational experience will be better prepared in understanding some course content.

    An ice resurfacer is a complicated piece of heavy equipment that requires a concise understanding of how it works, what adjustments must be maintained and what regular maintenance must be performed or monitored by the operator to ensure trouble-free operation.

    This course is not designed to make a “competent” ice resurfacer operator. It has been developed using industry best practices that demonstrate the operation and care of the most critical piece of ice sheet maintenance after the refrigeration plant. Participants will be exposed to proven skills and techniques to create exceptional ice, troubleshoot poor ice conditions, perform ice maintenance, and safely operate and maintain all ice maintenance equipment.

    The ORFA has developed this training session in partnership with ice resurfacer manufacturers to help ensure the accuracy of the provided information however, it must be noted that the manufacturer is always considered the authority on any training, operation, or safety matter specific to their equipment. They should be consulted as required.

    Topics include:

    • History of ice maintenance
    • Operator safety
    • The conditioner
    • The cutting blade
    • Snow & ice collection systems
    • Water systems
    • The vehicle
    • Fuel and power source safety
    • Facility air quality awareness
    • The role of the circle check
    • How to safely operate an ice resurfacer
    • Other industry ice maintenance tools
    • Effective ice maintenance techniques

    Workplace-Specific Training: Please note this course does not provide participants with hands-on training in driving an ice resurfacer. A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    Ice Making and Painting Technologies (OLSS)


    This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    Recommended Prerequisites: Participants that have completed the Basic Arena Refrigeration course or the Advanced Refrigeration Facility Operator and the Ice Maintenance and Equipment Operator (IMEO) course and have one-year, hands-on, artificial ice experience will be better positioned to interpret course materials. It is further recommended that prior to attending this course, participants visit ORFA’s Resource Centre and review materials found in the Arena Ice Operations section applicable to the topic of ice making.

    Doug Moore, the world’s first recognized professional “Ice Technician” was the late founder of Jet Ice Ltd. and also the Chief Engineer at Maple Leaf Gardens in Toronto for 30 years. He was a hands-on practitioner that understood the specific day-to-day needs of facility operators. Doug’s contributions set the foundation that has helped give the industry the look and quality of ice that is enjoyed today by athletes in the sports of hockey, curling and figure skating. Doug was an innovator of the arena industry, specializing in ice making technology, speed-painting procedures and openly shared his passion, vast skills and knowledge in this science willingly with facility owners, managers and operators throughout North America. Following in Doug’s commitment is current Jet Ice Vice President, Dave Loverock. Dave, mentored by Doug, continued in the tradition set by the Jet Ice founder by focusing on the same hands-on, frontline proven principles with an eager openness to explore innovation and change. Today, these revolutionary ice making concepts and theories have been implemented in a wide range of community and professional facilities and are considered best practice throughout the ice industry.

    Together, the ORFA and Jet Ice Ltd. continue to provide the recognized industry leading standard for professional development in ice-making principles and application techniques for all ice technicians. It is important to note that litigation involving ice condition will almost always use the ORFA Ice Making and Painting Technologies course materials as the proven acceptable industry standard to be met. Knowing and applying these established principles is essential to reducing ice arena risk of liability.

    Creating a durable sheet of ice requires a clear understanding of the ice making venue and its mechanical ability and limitations. This environment will include basic yet essential scientific principles surrounding air, water, ice paint, logo materials and HVAC-R systems. Building on the theory gained in the refrigeration classes, this course will enhance the participants’ knowledge, while increasing their operational effectiveness through a clear understanding of proven ice installation principles and techniques. Risk and hazards associated with ice making are also reviewed so that participants are aware of the hidden dangers associated with this task.

    Topics include:

    Module 1 – A History of Ice
    Module 2 – Facility Preparations
    Module 3 – The Ice Bowl
    Module 4 – Making New Ice
    Module 5 – Painting Ice White
    Module 6 – Ice Sport Markings
    Module 7 – Ice Rink Energy Reduction

    Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with workplace-specific training.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    CIT Recertification Challenge Exam

    An online Certified Ice Technician (CIT) Recertification Challenge Exam option is available to current CIT's who must recertify to maintain their professional designation.  Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

    ONLINE EXAM:

    • Exam time limit is 90 minutes
    • The exam must be finished in one sitting. You cannot save and finish later
    • You must complete each question before moving on to the next question
    • You must complete all questions in this exam
    • To be successful you must score 60% or higher on the exam

    The ORFA introduced the Certified Ice Technician (CIT) professional designation in 1997. This NHL-recognized credential was designed to acknowledge the academic excellence and specialized expertise of individuals who work in artificial ice operations. Overwhelmingly, the CIT designation has been the most sought-after of all the ORFA professional designations. Today, close to 75% of arenas, ice and refrigeration job postings specifically state the preference to recruiting those individuals who hold the CIT professional designation.

    Since 1997, over 1000 individuals have been awarded the CIT designation. More recently, there has been discussion and reflection, based on industry needs and legal counsel, that to ensure these individuals remain current in industry best practices and knowledge, that a recertification program be designed and implemented. More Information

    • Friday, March 01, 2024
    • Tuesday, December 31, 2024
    • Online
    Register

    CIT Recertification Course (OLSS)


    This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    The Ontario Recreation Facilities Association (ORFA) introduced the Certified Ice Technician (CIT) professional designation in 1997. This NHL-recognized credential was designed to acknowledge the academic excellence and specialized expertise of individuals who work in artificial ice operations. Overwhelmingly, the CIT designation has been the most sought-after of all the ORFA professional designations. Today, close to 70% of arenas, ice and refrigeration job postings specifically state the preference to recruiting those individuals who hold the CIT professional designation.

    Since 1997, over 1000 individuals have been awarded the CIT designation. More recently, there has been discussion and reflection, based on industry needs and legal counsel, that to ensure these individuals remain current in industry best practices and knowledge, that a recertification program be designed and implemented. More Information

    • Monday, May 13, 2024
    • 8:30 AM
    • Friday, May 24, 2024
    • 12:30 PM
    • Virtual
    • 8

    Events Planning and Management (ILC-OL)

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    • Session 1: Monday, May 13, 8:30 am to 12:30 pm
    • Session 2: Tuesday, May 14, 8:30 am to 12:30 pm
    • Session 3: Wednesday, May 15, 8:30 am to 12:30 pm
    • Session 4: Thursday, May 16, 8:30 am to 12:30 pm
    • Session 5: Tuesday, May 21, 8:30 am to 12:30 pm
    • Session 6: Wednesday, May 22, 8:30 am to 12:30 pm
    • Session 7: Thursday, May 23, 8:30 am to 12:30 pm
    • Session 8: Friday, May 24, 8:30 am to 12:30 pm

    Course Description

    Instructors: Cathy Seguin, Nipissing Community Engagement Coordinator, United Way Centraide

    NOTE: This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

    • setting up a personal FREE Zoom basic account 
    • an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
    • a computer and monitor
    • a webcam, not compulsory but recommended
    • a microphone
    • desire to interact, network, and learn from the comfort of their home/office. 

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Tuesday, June 11, 2024
    • 9:00 AM - 4:00 PM
    • Elmira, ON
    • 30

    CANCELLED

    2024 PRACTICUM IN-PERSON WORKSHOP SERIES

    The ORFA continues to invest in ensuring we meet our vision “to be the leader in the recreation facility profession”. As part of this new in-person practical, hands-on workshop delivery, there will be a variety of ORFA corporate partner members who have agreed to work with ORFA and offer a unique educational experience that will include presentations on specific advancements in products and services balanced with a review of industry best practice associated with the subject matter and include an “Open House” at the corporate member location. Collectively this new opportunity will strive to meet our mission “to provide leadership in the development and delivery of innovative training and education programs, value-added services, and quality products for the benefit of the recreation facility profession”.

    Olympia Maintenance and Equipment Adjustment Best Practices

    June 11, 2024 - Elmira, ON

    This workshop will include a theoretical and demonstration of ice resurfacer maintenance, adjustment and troubleshooting specific to Olympia ice maintenance equipment. Designed for all levels of ice technicians who operate, inspect, and perform minor maintenance and adjustments to Olympia equipment. The day will end with a tour of the Olympia manufacturing plant where participants can hear from Olympia team experts on how to ensure a trouble-free operational season.

    This course is worth 7 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, June 12, 2024
    • 9:00 AM - 4:00 PM
    • Waterloo, ON
    • 21
    Register

    2024 PRACTICUM IN-PERSON WORKSHOP SERIES

    The ORFA continues to invest in ensuring we meet our vision “to be the leader in the recreation facility profession”. As part of this new in-person practical, hands-on workshop delivery, there will be a variety of ORFA corporate partner members who have agreed to work with ORFA and offer a unique educational experience that will include presentations on specific advancements in products and services balanced with a review of industry best practice associated with the subject matter and include an “Open House” at the corporate member location. Collectively this new opportunity will strive to meet our mission “to provide leadership in the development and delivery of innovative training and education programs, value-added services, and quality products for the benefit of the recreation facility profession”.

    Advancement in Dasherboard, Shielding and Protective Netting Installation and Maintenance Best Practices

    June 12, 2024 - Waterloo, ON

    This workshop will include a theoretical presentation on ice sheet bowl confinement systems best practices. The session will review industry best practices on designs, inspection and maintenance roles and responsibilities. Designed for all levels of ice technicians who have responsibilities in maintaining the integrity of dasherboard, shielding and protective netting. It is also an opportunity for members who are planning on updating or purchasing these systems to better understand what to look for when making such a purchase. The day will include a tour of the Athletica manufacturing plant.

    This course is worth 7 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, June 12, 2024
    • 12:00 PM - 1:00 PM
    • Virtual
    Register

    ORFA Webinar


    United Rentals on Workplace Specific Record of Training and Floor Maintenance

    Wednesday, June 12, 2024, Virtual • Noon to 1:00 pm

    Part One: Members who have attended Legal Awareness 1 – Supervising in a Recreation Environment are aware of their responsibilities under the Occupational Health and Safety Act to provide a variety of training that has a record of successful completion. United Rentals provides a variety of services that can assist in meeting members training needs. Join us to better understand specific requirements and solutions for these responsibilities.

    Part Two: ORFA members know that maintaining recreational facilities is crucial for ongoing safety and functionality. United Rentals offers a diverse fleet of floor and facility care products, including sweeping and scrubbing equipment for small and large areas, and everything needed to demolish and prepare a surface for a new coating, tiles, carpet, epoxy, or polish. Their experienced team can assist in choosing effective solutions for projects, whether it's surface preparation or ongoing maintenance.’’

    This webinar is worth 1 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, July 10, 2024
    • 8:30 AM
    • Wednesday, July 24, 2024
    • 4:30 PM
    • Virtual
    • 5
    Register

    Building Operations and Maintenance

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    • Session 1: Wednesday, July 10 – 8:30 am to 4:30 pm
    • Session 2: Wednesday, July 17 – 8:30 am to 4:30 pm
    • Session 3: Wednesday, July 24 – 8:30 am to 4:30 pm

    Too often recreation staff are hired with an expectation that they clearly understand essential cleaning and housekeeping techniques with most failing to have any real concept on how to properly perform these tasks. What occurs is every staff member approaching the same work with a different concept on how best to complete the work resulting in a waste of chemicals and time as well as damaged fixtures and materials. This course has introduced many practitioners to proven fundamental principles and techniques associated with practical maintenance applications of one of the primary responsibilities in all recreation facilities - cleaning. This outcomes of this course significantly improves the relationship between the staff member conducting the cleaning tasks and those who supervise or manage these individuals. The course begins with applying applicable examples of risks and hazards associated with the work and the importance of adopting internal health and safety policies specific to this type of work. Instructors are senior facility managers who understand that all recreation facility frontline staff are unofficial community ambassadors and customer service specialists and will confirm that their actions are vital to creating an enjoyable, safe recreation experience. The focus then shifts to other legislative responsibilities that control public recreation facility upkeep. The participants will learn that their lapse in workplace judgement, or commitment to policy and procedure, can result in legal repercussions that can only be defended through proper recordkeeping. In addition, the reality of poor housekeeping and maintenance activities reducing building life-cycle is explained. Moving forward, participants will be instructed in proven recreation specific housekeeping and maintenance activities. The focus will be placed on cleaning chemistry, proportion management, basic housekeeping tool use and storage, advancing equipment technologies, the importance of quickly controlling bacteria and mold and maintaining original building materials luster and shine.

    Topics include:

    • Understanding the importance and legal obligation of proper building maintenance and upkeep through scheduled cleaning and maintenance
    • Functioning under public scrutiny – working safely and efficiently in a recreation facility includes having a positive appearance and attitude – customer service is an important part of frontline staff’s duties
    • Knowing what legislation guides Ontario’s recreation facilities in being obligated to provide safe and healthy buildings
    • The risks and hazards associated with public facility housekeeping and maintenance
    • The role that proper housekeeping and maintenance plays in worker and public emergency management
    • The importance of adopting proven housekeeping and building maintenance activities
    • A hands-on demonstration by leading janitorial experts of how to efficiently use and maintain standard housekeeping equipment and what is new in the marketplace

    Personal Protective Equipment Required: Participants attending this course must supply and wear their own CSA-approved footwear suitable for operating cleaning equipment inside a recreation facility. No exceptions.

    Instructor: Mark Reinert, CRFP, CIT, CPT, Manager of Civic Properties, Town of Petawawa, and Frederick Horvath, CRFP, CMM III, former Director of Operations, Municipality of Clarington (retired)

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, August 07, 2024
    • 8:30 AM
    • Wednesday, August 21, 2024
    • 4:30 PM
    • Virtual
    Register

    Basic Arena Refrigeration (BAR)

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    • Session 1: Wednesday, August 7, 8:30 am to 4:30 pm
    • Session 2: Wednesday, August 14, 8:30 am to 4:30 pm
    • Session 3: Wednesday, August 21, 8:30 am to 4:30 pm

    The ORFA Basic Arena Refrigeration course is considered the minimum industry-recognized standard for ice arena facility personnel. The Occupational Health and Safety Act demands that those who conduct work in these environments be “competent” while the Operating Engineers Regulation requires that all who have “privilege to enter a registered refrigeration plant room” be qualified. Such qualification and competency require a strong foundation of all regulatory obligations to be met followed by an introduction to the principles and fundamentals of the theory of refrigeration and concluding with a risk and hazard assessment overview of a typical refrigeration plant room.

    Once the legislative requirements and theoretical overview is complete participants will move on to understand that the refrigeration process operates on scientific principles that are applied to practical mechanical processes in Part Two. Students will be introduced to the different types of ice arena refrigeration plant designs and key pieces of equipment required to safely transfer heat plus the role of safety devices during this transfer. In addition, participants will be able to identify the types and the amounts, as well as the storage and disposal of refrigerants and lubricants.

    Emphasis is placed on the need for worker safety which depends on the proper use of personal protective equipment from all noxious gases and/or refrigerants stored on site. Operator and public safety further rely on the operator’s ability to monitor plant conditions, liquid levels, pressures, and temperatures and take appropriate action under the circumstance. Hazards of electricity, temperature and pressures are introduced so that plant monitors can recognize the importance of plant piping markings so not to touch these delivery mechanisms, not to place hands or feet near pumps or motors or make unqualified plant adjustments. Monitors must understand the need to conduct regular plant checks and the importance of recording these activities in the official plant log. Course participants will gain an appreciation for the proper use of plant room ventilation and the role of the refrigeration safety devices and alarm systems. Once this knowledge has been obtained, participants will clearly understand the importance of their role during plant room emergencies and the need to embrace and practice evacuation plans for both worker and general public safety.

    Of further benefit would be a guided tour of a refrigeration plant room under the leadership of a competent plant operator for an orientation of a registered refrigeration plant room and review the plant operational and training manuals.

    Topics include:

    • Refrigeration Theoretical and Practical Factors
    • Refrigeration Codes, Regulations and Acts
    • Ice Rink Refrigeration Equipment, Controls and Safety Devices
    • Ice Rink Refrigeration Plant Safe Operations and Maintenance
    • Refrigeration Emerging Technologies and Energy Management

    Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    Online Exam: Exam must be completed online within 30 days of attending the in-person course.

    Instructor: Robert W. Lilbourne, CRFP, CIT, Director, Community Services, Municipality of Strathroy-Caradoc and Brad Putnam, Recreation Facility Services Manager, City of Peterborough

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, September 11, 2024
    • 8:30 AM
    • Wednesday, September 25, 2024
    • 4:30 PM
    • Virtual
    Register

    Advanced Refrigeration Facility Operator

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    • Session 1: Wednesday, September 11, 8:30 am to 4:30 pm
    • Session 2: Wednesday, September 18, 8:30 am to 4:30 pm
    • Session 3: Wednesday, September 25, 8:30 am to 4:30 pm

    Final Assessment: You will receive email notification from the ORFA on how to access the online exam. The online exam opens on November 2 at 9:00 am and closes on December 1 at 11:59 pm. You have up to thirty calendar days to complete the exam. Once you access the online exam you must complete it within the allowed period at that one sitting.

    The course is designed to enhance the knowledge and skills of practitioners who are considered to be the “user” as defined in the Operating Engineers Regulation of a registered “unattended” industrial ice sheet refrigeration plant. It builds on the knowledge learned in the ORFA Basic Arena Refrigeration course which is a recommended course pre-requisite. Participants will gain a strong working knowledge of roles and responsibilities associated with the operation, management and maintenance of these systems. Course curriculum is built on current regulatory responsibilities and accepted industry best practices. The learning objectives are recognized by the Technical Standards and Safety Authority (TSSA) as minimum training for those individuals who are responsible for decision making surrounding the day-to-day care and control of these plant rooms. Participants will receive all necessary tools to evaluate and/or build an ice sheet refrigeration workplace specific training, operational and maintenance program.

    Topics include:

    • Module 1 - Defining Who Is In Care & Control of the Registered Ice Sheet Refrigeration Plant 
    • Module 2 - The Responsibility of Creating a Safe Registered Ice Sheet Refrigeration Plant Room 
    • Module 3 – The Responsibility of Mentoring Ice Sheet Refrigeration Plant Room Staff 
    • Module 4 – Creating and Maintaining a Plant Operational and Training Manual 
    • Module 5 - The Responsibility of Creating an Effective Registered Refrigeration Plant Maintenance Plan 
    • Module 6 – The Responsibility of Designing a Registered Refrigeration Plant Asset Management Plan 
    • Module 7 – The Responsibility of Registered Ice Sheet Refrigeration Emergency Planning 

    This is a recommended course for the ORFA Certified Arena Refrigeration Plant Technician (CARPT) designation. This course is also recommended ongoing professional development for B-Certificate Operators who are employed in the ice sheet industry.

    This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

    • an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
    • a computer and monitor
    • a webcam, not compulsory but recommended
    • a microphone
    • desire to interact, network, and learn from the comfort of their home/office. 

    Instructors: Robert W. Lilbourne, CRFP, CIT, Director, Community Services, Municipality of Strathroy-Caradoc and Brad Putnam, Recreation Facility Services Manager, City of Peterborough

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Tuesday, October 15, 2024
    • 8:30 AM
    • Thursday, October 17, 2024
    • 4:30 PM
    • Peterborough, ON
    • 25
    Register

    Recreation Facility Environmental Systems Management

    Tuesday, October 15 to Thursday, October 17, 8:30 am to 4:30 pm, Peterborough Sport and Wellness Centre, 775 Brealey Drive , Peterborough, ON K9K 0B8

    Ice rinks integrate automation software to maximize equipment performance, lifecycle and assist with the reduction of energy usage. To meet these challenges, it is essential that all facility staff have a basic working knowledge of the science and mechanical application of air exchange for both human safety and ice quality.

    For a successful building operation, frontline operators must have a working knowledge of equipment design and function of building controls to respond effectively to real time operational challenges that impact energy costs, user comfort, building furniture and fixtures, and construction material longevity. In addition, operators must comprehend how air management equipment interrelates with the refrigeration equipment.

    Topics Included in Course:

    • Industry Issues
    • Recreation Equipment Design
    • Regulated Responsibilities Management
    • Heating, Ventilation and Air Conditioning Management
    • Safety and Operational Controls
    • Dehumidification Management
    • Electrical System Management
    • Water System Management
    • Mechanical Operational and Maintenance Best Practices
    • Facility Service Contractor Relationship
    • Energy Management
    • Lifecycle and Asset Management

    Presenters: Terry Piche, Director, Training, Research and Development, ORFA and Brad Putnam, Manager, Recreation Facility Services, City of Peterborough and representatives from CIMCO Refrigeration, I.B Storey and Marmak.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Monday, October 21, 2024
    • 8:30 AM
    • Wednesday, October 23, 2024
    • 4:30 PM
    • Cambridge, ON
    • 19
    Register

    Cemeterian™ Operations and Management

    Monday, October 21 to Wednesday, October 23, 8:30 am to 4:30 pm, Hespeler Memorial Arena, 640 Ellis Rd, Cambridge ON N3C 4A8

    A cemetery is defined as “land that has been set aside for the interment of human remains.” The reality is that cemeteries are also workplaces. Cemetery workers are general ground maintenance workers with priority being the tending to graves and memorial sites. Additional duties include interments, assessing stability of memorials, maintaining cemetery furniture and other related infrastructure. What places them apart from traditional grounds workers is the sensitivity required to provide a compassionate and professional environment. The grieving process must be understood when dealing with persons especially those not wanting to comply with cemetery rules of conduct and proper operation of the cemetery. Additionally, working near heavy equipment, use and care of specialty tools associated with cemetery operations in all types of weather conditions can be high risk if not performed correctly.

    Cemetery workers are covered under the Occupational Health and Safety Act and as such must meet the obligation of “competent person” as defined in the Act. The Act further requires that burial authorities provide a safe workplace and systems of work that will protect the employees, persons attending and officiating at funerals, visitors and any other person that may use a cemetery. The training course has been designed to showcase proven safe work practices and to encourage a process of thought that will assist with accident prevention while ensuring professional conduct by those responsible for daily cemetery operations.

    Training will include presentations by industry leaders such as funeral directors, government officials, monument builders and cemetery designers. Participants will gain firsthand experience on general grounds and buildings, operational activities while understanding the role and importance of historical infrastructure such as chapels and mausoleums.

    Topics include:

    • A history of cemeteries
    • Cemetery regulatory compliance – The Funeral, Burial and Cremation Services Act
    • Understanding Cemetery By-laws – what can and cannot be controlled
    • Cemetery worker safety
    • Reducing risks and hazards
    • Grave preparation protocols – ground layout, opening and closings procedures
    • Marker installations – proper foundation preparation and safe placement
    • Understanding cremation interment options
    • Importance of proper record keeping
    • The significance of compassion and professionalism when dealing with bereaved persons
    • Understanding burial options – traditional grave, cremation scattering, placement and storage choices
    • Burial trends – bio-cremation, natural burials etc.
    • Effective communication and documentation systems that control and record information associated with interment
    • Cemetery equipment and safe work practices
    • Reviewing the role and opportunities associated with memorial trees and furniture
    • Dealing with cemetery vandalism
    • Preparing for special events – Mother and Father’s day preparations
    • Effectively handling on-site complaints
    • Proper grave layout
    • Grave opening, set-up, and closing
    • Proper marker installation
    • Cremation layout
    • Cremation opening, set-up, and closing
    • Columbarium layout
    • Columbarium opening, set-up, and closing
    • Conduct a cemetery risk assessment
    • On-site equipment and specialty tools of the trade

    Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with workplace-specific training.

    Instructor: George Barnes, former Director of Parks and Outside Services, City of Cambridge (retired)

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Monday, October 21, 2024
    • 8:30 AM
    • Tuesday, October 22, 2024
    • 4:30 PM
    • Mississauga, ON
    • 20
    Register

    Pool & Hot Tub Alliance Certified Pool & Spa Operator® (CPO®)

    Monday, October 21 and Tuesday, October 22, 8:30 am to 4:30 pm, Iceland Arena, North Lounge, 705 Matheson Blvd East, Mississauga ON L4Z 3X9

    The Certified Pool & Spa Operator® (CPO®) certification program is the world’s leading education and certification program for keeping pools safer and keeping them open. Over 400,000 students have been trained since 1972. CPO certification provides individuals with the knowledge, techniques, and skills required for proper pool operations.
    You will learn how to:

    • Reduce risks in and around the water
    • Prevent drowning, recreational water illness, suction entrapment, evisceration, diving accidents, electrocutions, chemical hazards, and slips and falls
    • Address regulatory guidelines
    • Maintain disinfection and water balance
    • Manage water problems
    • Perform troubleshooting, chemical testing, and record keeping
    • Manage chemical feed
    • Utilize automation and technology

    Course Resource: The Certified Pool & Spa Operator™ Handbook
    This fundamental training and reference manual is for aquatic professionals, including operators, health officials, service technicians, retailers, property managers, and manufacturers. Industry leaders recognize this handbook as the single most important resource for the recreational water industry. Handbook features include:

    • Full color throughout
    • Color-coded chapter identification
    • Expanded keyword index and table of contents
    • Mathematical and calculation guides

    Course Attendance, Examination, Recertification
    Each participant must attend two days of course instruction and pass the three-hour examination with a minimum 75% grade in order to become certified.

    CPO certifications are valid for five years. For complete recertification information visit www.phta.org/certification/recertify/maintain-your-certification

    Instructor: Cameron Evanoff, CPO, Supervisor, Facility Operations, City of Mississauga

    This course is worth 14 professional development credits towards recertification of any ORFA professional designation

    • Monday, October 21, 2024
    • 9:00 AM
    • Friday, November 01, 2024
    • 12:00 PM
    • Virtual
    • 15
    Register

    Advanced Recreation Facilities Business Management II

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    • Session 1: Customer Service and Patron Relations: Monday, October 21 and Tuesday, October 22 - 9:00 am to 12 noon
    • Session 2: Human Resources Management – Union and Non-union Work Environments: Wednesday, October 23 and Thursday, October 24 - 9:00 am to 12 noon
    • Session 3: Supply Chain Management: Friday, October 25 and Monday, October 28 - 9:00 am to 12 noon
    • Session 4: Recreation Facilities and Emergency Management: Tuesday, October 29 and Wednesday, October 30 - 9:00 am to 12 noon
    • Session 5: Interpersonal Communication Skills: Thursday, October 31 and Friday, November 1 - 9:00 am to 12 noon

    Course Description

    Instructors: Frederick Horvath, CRFP, CMM III, Director of Operations, Municipality of Clarington (retired); Lucas Mapplebeck, LL.B., Associate, Filion Wakely Thorup Angeletti LLP; LouAnn Birkett, CSCMP, Purchasing Manager, Regional Municipality of Durham (retired); Patricia Martel PhD, CEM, ABCP, Manager, Emergency Management, CEMC, Niagara Region; Brian Lambie, President, Redbrick Communications

    NOTE: This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

    • setting up a personal FREE Zoom basic account 
    • an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
    • a computer and monitor
    • a webcam, not compulsory but recommended
    • a microphone
    • desire to interact, network, and learn from the comfort of their home/office. 

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Monday, October 21, 2024
    • 9:00 AM - 4:00 PM
    • Burlington, ON
    • 19
    Register

    2024 PRACTICUM IN-PERSON WORKSHOP SERIES

    The ORFA continues to invest in ensuring we meet our vision “to be the leader in the recreation facility profession”. As part of this new in-person practical, hands-on workshop delivery, there will be a variety of ORFA corporate partner members who have agreed to work with ORFA and offer a unique educational experience that will include presentations on specific advancements in products and services balanced with a review of industry best practice associated with the subject matter and include an “Open House” at the corporate member location. Collectively this new opportunity will strive to meet our mission “to provide leadership in the development and delivery of innovative training and education programs, value-added services, and quality products for the benefit of the recreation facility profession”.

    Refrigeration Plant Room Equipment Maintenance Best Practices

    October 21, 2024 - 1551 Corporate Dr, Burlington, ON L7L 6M3

    This workshop will include a theoretical presentation on refrigeration maintenance and asset management best practices. The session will review roles and responsibilities in the inspection and maintenance of ice sheet refrigeration plants. Designed for the person who has responsibilities in the maintenance of registered refrigeration plants. It is also an opportunity for members who are planning on updating or purchasing these systems to better understand what to look for when making such a purchase. The day will include a tour of the CIMCO manufacturing plant where participants can hear from in-house CIMCO team experts on how to ensure a trouble-free operational season.

    Personal Protective Equipment Required: The CIMCO manufacturing plant tour will require participants to bring and wear personal protective equipment that must include: 

    • Safety vest
    • Protective eye wear
    • Safety boots
    • Head protection

    This course is worth 7 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, October 23, 2024
    • 8:30 AM
    • Friday, October 25, 2024
    • 4:30 PM
    • Mississauga, ON
    • 20
    Register

    Aquatic Facility Operations

    Wednesday, October 23 to Friday, October 25, 8:30 am to 4:30 pm, Iceland Arena, North Lounge, 705 Matheson Blvd East, Mississauga ON L4Z 3X9

    The ORFA Aquatic Facility Operations course reflects the diversity of today’s Ontario’s public water recreation infrastructure. Through extensive member evaluation and feedback, the ORFA has shifted the learning focus from traditional Class A & B swimming pool operational responsibilities towards the different types of recreational aquatic facilities that includes the newly classified Class C pools. This advanced aquatic training course is considered industry leading as it takes practitioners who have obtained a Certified Pool Operator (CPO) credential, or other similar introductory aquatic training course, with an advanced study of aquatic facility operations. The ORFA worked closely with the former National Swimming Pool Foundation (NSPF) and the Canadian Red Cross (CRC), to develop an enhanced curriculum specific to meet the learning needs of Ontario aquatic professionals. The educational approach includes an opportunity for professional aquatic operational staff to enhance their aquatic training and workplace experience while allowing recreation staff who are responsible for non-traditional water operations to attend and learn of their responsibilities, and how to effectively operate and maintain the equipment and infrastructure.

    This course is a required educational component of ORFA’s Certified Aquatic Technician (CAT) professional designation. Positioned as an equivalent to ORFA’s highly respected Certified Ice Technician designation, the CAT credential is positioned to be in high demand by employers. Participants will be provided with a self-directed guide titled Passport Toward Competency. The guide will list recommended workplace-specific, as well as educational activities, to assist the participants in achieving aquatic facility operations competency, as best determined by their employer.

    Topics include:

    • Indoor and outdoor Class A & C pool regulatory compliance and operational best practices
    • Aquatic mechanical room equipment maintenance best practices
    • A review of advancements in water disinfection and chemistry
    • Waterslide, saunas, steam rooms etc. maintenance and upkeep
    • Pool chemical safety and management
    • Indoor pool air quality
    • Maintaining aquatic sensing equipment
    • Indoor and outdoor aquatic PPE
    • Outdoor pool operational best practices
    • Working alone safely in an aquatic environment
    • Workplace injuries and reporting compliance
    • Completing efficient logbook entries
    • Aquatic housekeeping risks, hazards and best practices
    • Risk reduction and avoidance strategies
    • Emergency preparedness and management

    Please Note:

    According to the Ministry of Health and Long-Term Care – Regulation 565, operators of public pools and spas must be trained in the safe operation of the facility. The requirement in Reg. 565 (Public Pools) for operator training is new for operators of public pools. There is no specific training course identified at this time, however the regulation specifies that the operator must be trained in public pool and public spa operation and maintenance, filtration systems, water chemistry and all relevant safety and emergency procedures. There are existing training courses and resources available through many local public health units and industry providers which may be used to meet this requirement.

    Through the Recreational Water Protocol, public health units are required to ensure training materials are available and to promote recreational water facility training to owners and operators. As a guide, courses should contain information on the following topics, which are found in the Recreational Water Protocol:

    1. Public health legislation and regulations, as applicable;
    2. Prevention of illness, injury or death;
    3. Pool water chemistry;
    4. Sanitary operation of other amenities in the facility;
    5. Provision of safety equipment;
    6. Emergency communication and procedures;
    7. Safety supervision;
    8. Admission Standards, as applicable; and
    9. Record keeping.

    Instructor: Cameron Evanoff, CPO, Supervisor, Facility Operations, City of Mississauga

    This course is worth 21 professional development credits towards recertification of any ORFA professional designation

    • Monday, October 28, 2024
    • 8:30 AM
    • Wednesday, October 30, 2024
    • 4:30 PM
    • Halton Hills, ON
    • 30
    Register

    Ice Maintenance and Equipment Operations

    Monday, October 28 to Wednesday, October 30, 8:30 am to 4:30 pm, Mold-Masters SportsPlex, 221 Guelph Street, Halton Hills ON L7G 4A8

    Course Information

    Prerequisites: Participants should have completed a) Basic Arena Refrigeration or the Advanced Refrigeration Facility Operator course; b) and the Ice Making and Painting Technologies course; and c) have two years of practical artificial ice knowledge with some ice resurfacer operational experience or a Safe Ice Resurfacer Operator permit.

    Workplace-Specific Training: Please note this course does not provide participants with hands-on training in driving an ice resurfacer. A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    Personal Protective Equipment Required: Participants attending this course are required to supply and wear their own CSA-approved head protection, layered clothing, and appropriate footwear suitable for an ice arena environment. No exceptions.

    Instructor: John Archibald, CRFP, CIT, PM, CPO, AMCT, former Facility Supervisor, Town of Halton Hills (retired)

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Tuesday, October 29, 2024
    • 8:30 AM
    • Tuesday, November 19, 2024
    • 4:30 PM
    • Virtual
    • 18
    Register

    Building Management and Operations

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    • Session 1: Tuesday, October 29 – 8:30 am to 4:30 pm
    • Session 2: November 12 – 8:30 am to 4:30 pm
    • Session 3: November 19 – 8:30 am to 4:30 pm

    The Building Management and Operations course presents materials as an introduction to facility management and operations. It focuses on the role and responsibilities of lead hands, supervisors and facility managers.

    Information will be presented in a theory format by several guest presenters along with some group work and required reading of the included resources. The objective is to instill in the participant that this course is an overview of known recreation facility workplace obligations, best practices and industry related issues that may be encountered in their work environment. And the materials is offered as a stimulant to life-long learning. Participant’s commitment to applying the information will dictate their success within the industry.

    This course takes the practitioner to a higher level of learning. Accomplished through and broader understanding of managerial operating best practices and how to engage operational teams through the development and implementation of operational tools such as log books, checklists and time dated maintenance plans.

    Awareness of increasing pressures to be energy efficient while maximizing building life-cycle expectations continue to increase. It is expected that today’s recreation facility professional who has direct operational responsibilities must clearly understand and stay in tune with the legislative responsibility associated with their work environment.

    The course explores creating policy, procedures, and tools that if not properly implemented, controlled, updated or reflective of legislative changes can impact operational information such as fire safety equipment inspection that may be put the facility at legal risk.

    Other consideration is supervisory staff turnover inheriting operational directives and may lack the understanding and importance of maintaining the integrity of these important facility operational tools. Additionally, supervisory staff can be reluctant to adopt new ways or access new equipment to perform historical tasks.

    Through a series of guest speakers this course will provide a framework for new, existing, or those striving to become supervisors with managerial responsibilities in maintaining facility operations while challenging the participant to be open minded in continually exploring new techniques and technologies associated with effective facility management.

    Topics include:

    • Applying health and safety managerial tools that will ensure compliance to the Occupational Health and Safety Act
    • Embracing energy management as an ongoing fiscal responsibility. Having an energy management plan and understanding energy reduction strategies is a key responsibility of today’s facility manager
    • Understanding the Electrical Code and its application - Presenter: Electrical Safety Association
    • Developing an effective building risk management plan - Presenter: Frank Cowan Co.
    • Developing effective equipment maintenance plans - Presenter: Efficiency Engineering Inc.
    • Developing facility life-cycle plans - Presenter: Marmak Information Technologies
    • Facility Managerial Challenges – ORFA industry leaders will further share experiences on a variety of issues that impact recreational services provisions. Topics included but are not limited to:
    • Understanding the complexities of some legislative compliance – illegal alcohol consumption, animals in public facilities, and legal tobacco use are just some topics challenging today’s recreation facilities
    • Properly staffing a recreation facility – understanding how to create a staffing plan that meets the expectations of both the users and the operational budget is at times a balancing act
    • Building operational budgeting 101 – putting forward an operational budget that includes sufficient back-up support materials while creating a user fee system that reflects the true costs associated with use is information that senior management are now expecting
    • Emerging facility operational issues, emerging techniques, and technologies

    Instructor: Larry Fisher, CRFP, CGT, CBT, Manager, Facilities and Operations, Algonquin College, Waterfront Campus and Frederick Horvath, CRFP, CMM III, former Director of Operations, Municipality of Clarington (retired)

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation